Privacy Policy

TEN PERCENT COFFEE Co., Ltd. (hereinafter referred to as "TEN PERCENT COFFEE") establishes and discloses this Privacy Policy in accordance with Article 30 of the Personal Information Protection Act to protect the personal information of data subjects and to promptly and smoothly handle related complaints.
○ This Privacy Policy shall be effective from November 8, 2021.

Article 1 (Purpose of Processing Personal Information)

TEN PERCENT COFFEE Co., Ltd. (hereinafter referred to as "TEN PERCENT COFFEE") processes personal information for the following purposes. The personal information being processed will not be used for any purposes other than those specified below. If the purpose of use changes, necessary measures, including obtaining separate consent in accordance with Article 18 of the Personal Information Protection Act, will be taken.

Personal information is processed for the purposes of verifying membership registration intent, maintaining and managing membership status, and preventing fraudulent use of services.

Article 2 (Processing and Retention Period of Personal Information)

① TEN PERCENT COFFEE Co., Ltd. processes personal information only within the scope specified in Article 1 (Purpose of Processing Personal Information). Personal information is provided to third parties only in cases falling under Articles 17 and 18 of the Personal Information Protection Act, such as when the consent of the data subject has been obtained or when required by applicable laws.
② The processing and retention periods of each category of personal information are as follows.

Article 3 (Provision of Personal Information to Third Parties)

① TEN PERCENT COFFEE Co., Ltd. processes personal information only within the scope specified in Article 1 (Purpose of Processing Personal Information). Personal information is provided to third parties only when the consent of the data subject has been obtained or when required under applicable laws, including Articles 17 and 18 of the Personal Information Protection Act.
② TEN PERCENT COFFEE Co., Ltd. provides personal information to third parties as follows.

1. TEN PERCENT COFFEE Co., Ltd.
Recipient of personal information: TEN PERCENT COFFEE Co., Ltd.
Purpose of use of personal information by recipient: E-mail address, mobile phone number, login ID, name
Retention and use period: Permanent

Article 4 (Entrustment of Personal Information Processing)

① TEN PERCENT COFFEE Co., Ltd. entrusts personal information processing tasks as follows to ensure efficient operation of personal information-related services.

1. TEN PERCENT COFFEE Co., Ltd.
Entrusted party (processor): Membership management
Details of entrusted tasks: Identity verification for membership-based service use
Entrustment period: Permanent

② When entering into an entrustment agreement, TEN PERCENT COFFEE Co., Ltd. specifies matters including the prohibition of processing personal information beyond the purpose of entrusted tasks, technical and administrative protection measures, restrictions on re-entrustment, management and supervision of processors, and liability for damages in accordance with Article 26 of the Personal Information Protection Act. TEN PERCENT COFFEE also supervises whether the entrusted party safely processes personal information.

③ If the details of entrusted tasks or the entrusted party change, such changes will be disclosed without delay through this Privacy Policy.

Article 5 (Rights and Obligations of Data Subjects and Legal Representatives and How to Exercise Them)

① Data subjects may exercise their rights to request access, correction, deletion, or suspension of processing of their personal information at any time with respect to TEN PERCENT COFFEE Co., Ltd.

② Requests for exercising rights under Paragraph 1 may be submitted in writing, by e-mail, fax, or other methods in accordance with Article 41(1) of the Enforcement Decree of the Personal Information Protection Act. TEN PERCENT COFFEE Co., Ltd. will take necessary actions without delay.

③ Rights under Paragraph 1 may be exercised through a legal representative or an authorized agent. In such cases, a power of attorney pursuant to Form No. 11 of the "Notification on Methods of Processing Personal Information (No. 2020-7)" must be submitted.

④ Requests for access to personal information or suspension of processing may be restricted pursuant to Articles 35(4) and 37(2) of the Personal Information Protection Act.

⑤ Requests for correction or deletion of personal information cannot be accepted if such information is required to be collected under other laws or regulations.

⑥ TEN PERCENT COFFEE Co., Ltd. verifies whether the person making a request for access, correction, deletion, or suspension of processing is the data subject or a legitimate representative.

Article 6 (Items of Personal Information Processed)

① TEN PERCENT COFFEE Co., Ltd. processes the following personal information items.

1. (Website Membership Registration and Management)
Required Information: E-mail address, mobile phone number, password, login ID, name
Optional Information:

Article 7 (Destruction of Personal Information)

① TEN PERCENT COFFEE Co., Ltd. destroys personal information without delay when it becomes unnecessary due to the expiration of the retention period or achievement of the processing purpose.

② If personal information must be retained according to other laws even after the retention period agreed upon by the data subject has expired or the purpose of processing has been achieved, the personal information will be transferred to a separate database (DB) or stored in a different storage location.

1. Legal basis for retention:
2. Personal information retained: Account information, transaction date

③ The procedures and methods for destroying personal information are as follows.

1. Destruction Procedure
TEN PERCENT COFFEE Co., Ltd. selects personal information subject to destruction when a reason for destruction occurs and destroys such information after approval from the person responsible for personal information protection.

2. Destruction Method
Information stored in electronic file format is permanently deleted using technical methods that prevent recovery.

Article 8 (Measures to Ensure Security of Personal Information)

TEN PERCENT COFFEE Co., Ltd. takes the following measures to ensure the security of personal information.

1. Restriction of Access to Personal Information
TEN PERCENT COFFEE implements necessary access control measures by granting, modifying, and removing access permissions to the database systems that process personal information. External unauthorized access is also controlled through intrusion prevention systems.

Article 9 (Installation, Operation, and Refusal of Automatic Collection Devices for Personal Information)

① TEN PERCENT COFFEE Co., Ltd. uses "cookies" that store and retrieve usage information periodically in order to provide customized services to users.

② Cookies are small amounts of information sent by the web server (HTTP) operating the Website to the user's web browser and may be stored on the user's computer hard drive.

a. Purpose of Using Cookies
Cookies are used to identify users' visits and usage patterns across services and websites, popular search terms, secure connection status, and other information in order to provide optimized services and information.

b. Installation, Operation, and Refusal of Cookies
Users may refuse cookie storage by changing the settings under the Privacy menu in the web browser's Tools > Internet Options settings.

c. Consequences of Refusing Cookies
Refusing cookies may cause difficulties when using customized services.

Article 10 (Chief Privacy Officer)

① TEN PERCENT COFFEE Co., Ltd. designates a person responsible for personal information protection to oversee personal information processing tasks and to handle complaints and damage compensation related to personal information processing as follows.

▶ Chief Privacy Officer
Name: Jiwan Jung
Position: Assistant Manager
Title: Assistant Manager
Contact: TEL. 051-995-7779, CS@tenpercentcoffee.com, FAX. 051-996-7779
※ Connected to the department responsible for personal information protection.

▶ Personal Information Protection Department
Department: Marketing
Person in Charge: Jiwan Jung
Contact: TEL. 051-995-7779, CS@tenpercentcoffee.com, FAX. 051-996-7779

② Data subjects may contact the Chief Privacy Officer or the responsible department regarding any inquiries, complaints, or requests for remedies related to personal information protection arising from the use of TEN PERCENT COFFEE's services (or business activities). TEN PERCENT COFFEE Co., Ltd. will respond to and process such inquiries without delay.

Article 11 (Request for Access to Personal Information)

Data subjects may request access to their personal information pursuant to Article 35 of the Personal Information Protection Act through the department below.

TEN PERCENT COFFEE Co., Ltd. will make every effort to promptly process requests for access to personal information.

▶ Department Responsible for Receiving and Processing Requests for Access to Personal Information
Department: Marketing
Person in Charge: Jiwan Jung
Contact: TEL. 051-995-7779, CS@tenpercentcoffee.com, FAX. 051-996-7779

Article 12 (Methods for Remedying Rights Violations)

Data subjects may apply for dispute resolution or consultation with organizations such as the Personal Information Dispute Mediation Committee and the Korea Internet & Security Agency Personal Information Infringement Report Center in order to receive remedies for damages caused by personal information violations.

For other reports or consultations regarding personal information violations, please contact the following organizations:

1. Personal Information Dispute Mediation Committee: 1833-6972 (www.kopico.go.kr)

2. Personal Information Infringement Report Center: 118 (privacy.kisa.or.kr)

3. Supreme Prosecutors' Office: 1301 (www.spo.go.kr)

4. National Police Agency: 182 (ecrm.cyber.go.kr)

If a person's rights or interests have been infringed due to a disposition or failure to act by a public institution regarding requests made pursuant to Articles 35 (Access to Personal Information), 36 (Correction and Deletion of Personal Information), and 37 (Suspension of Processing of Personal Information, etc.) of the Personal Information Protection Act, the person may file an administrative appeal in accordance with the Administrative Appeals Act.

※ For more information regarding administrative appeals, please refer to the website of the Central Administrative Appeals Commission (www.simpan.go.kr).

Article 13 (Changes to Privacy Policy)

① This Privacy Policy shall be effective from November 8, 2021.

② Previous versions of this Privacy Policy can be viewed below.